Microsoft has yet to issue a similar patch for office 2016, which has been causing issues for customers as well. I have to stalk my outlook because sometimes itll completely freeze therefore i wont get any mail. Many users will still be using microsofts office 2011 for mac, as the 2016 release only came out recently and many wont have seen the need to upgrade immediately. Oct 24, 2019 mac pro introduced in early 2008 or later xserve models introduced in early 2009. Issues have also been found with outlook for mac 2011. Faisal jeelani, a microsoft senior program manager, chimed in on a company support thread with a similar message. Nothing anyone here, or apple engineering can do about your issues. Microsoft finally patches major bug in outlook 2011 on os x. Oct 06, 2015 the project manager for outlook, faisal jeelani, recently commented on a post on the companys support forum. Microsoft autoupdate makes sure your copy of office will always be uptodate with the latest security fixes and improvements.
Feb 09, 2015 if microsoft office for mac 2011 is crashing when it starts up in mac os x 10. Weve had an issue where any exchange accounts set to sync to the app will cause the pinwheel of doom and it will just freeze. Office for mac 2011 update fixes the outlook sync bug in mac. Until there is a fix, we recommend people install the latest updates to office 2016 for mac using microsoft autoupdate. To find your mac model, memory, storage space, and macos version, choose about this mac from the apple menu. First reported by v3, outlook 2011 and 2016 users have been unable to retrieve outlook emails using apples brand new os x version and neither company has an estimate on how long it will take to fix. This blog is about how to fix this bug or problem with microsoft office 2011.
I fixed today by updating osx to the latest mac 10. An empty profile is one where there are no other accounts or other data associated with it. It would bounce on the task bar and then have to be force closed. The office for mac 2011 patch brings the version number up to 14.
However office 2016 for mac users must wait longer for their issues to be resolved in apples new operating system. I doubt the restart was necessary, but i like a good clean slate for testing software upgrades and fixed. Microsoft has released an office for mac 2011 patch thats been designed to fix the issues that users have encountered when using the. Microsoft releases office for mac 2011 update to fix. No crash yet on the exchange account and its been 2 hours. How to fix microsoft office for mac 2011 crashing in mac os x. Oct 01, 2015 microsoft has identified a problem with mac outlook 2011, part of microsoft office 2011 for mac, running under os x 10. Office for mac 2011 update fixes the outlook sync bug in. This doesnt effect anyone using any other email account, just exchange.
These steps must be used with outlook 2016 for mac or outlook 2019 for mac. Open an office app such as word, then on the top menu, click help check for updates. Microsoft releases office for mac 2011 update to fix outlook. How to fix microsoft office for mac 2011 crashing in mac. Sync outlook for mac 2011 contacts and calendar with. The app launches but then crashes after 510 seconds from which point the new colourful wheel is on screen constantly. Microsoft releases a fix for issues with outlook on os x. If you are an office 365 subscriber, youll also receive the newest features and tools. New office for mac 2011 update fixes outlook sync bug with.
Outlook 2016 for mac setup for exchange 2019 mailboxes. When it does that, i have to force quit and then relaunch the app to see if i have. In this case, your mac is trying to think but nothing happens, so the pinwheel keeps spinning, and spinning, and spinning. Somehow was posted to excel 2011 forum instead of outlook 2011. Office 2011 is not compatible at this time with osx 10. The spinning wait cursor is displayed, and the application status is displayed as not responding. Oct 08, 2015 the office for mac 2011 patch brings the version number up to 14. Update office for mac automatically office support. Microsoft has identified a problem with mac outlook 2011, part of microsoft office 2011 for mac, running under os x 10.
We are working on a fix for 2011 and for 2016 we are working closely with apple to resolve this issue as soon as possible. I am hoping this thread moved in its entirety to outlook. If yes, just as i mentioned above, our related team are investigating and working on the issue outlook for mac 2011 currently. Microsoft outlook for mac 2011 not responding after upgrade.
Here are the steps to create a new profile in outlook for mac. We appreciate your time and patience on this issue. First reported by v3, outlook 2011 and 2016 users have been unable to retrieve outlook emails using apples brand new os x version and neither company has an. Desperate for a fix so if anyone from support can suggest a workaroundsolution thatd be fabulous. If microsoft office for mac 2011 is crashing when it starts up in mac os x 10. Apple has released updates to try and improve this problem, so first check for any updates to os x and see if you can download a solution. The project manager for outlook, faisal jeelani, recently commented on a post on the companys support forum. My work uses outlook 2011, so i cant just upgrade it. Open outlook and click check for updates on the help menu if your outlook freezes before you can update, you can create a blank profile temporarily by altclicking on. However, before updating, mac users should beware, it comes to you as a doubleedged sword. Mac pro introduced in early 2008 or later xserve models introduced in early 2009.
Microsoft acknowledges office 2016el capitan crashes but. Microsoft office for mac and outlook 2011 get bugfix update. Oct 05, 2015 many users will still be using microsofts office 2011 for mac, as the 2016 release only came out recently and many wont have seen the need to upgrade immediately. Its that multicolored pinwheel mouse pointer that signifies a temporary delay while your mac tries to figure something out. Fwiw i did previously do a clean install of outlook 2011 and rebuilt the data base, and archived all previous years of email completely separate from the new install identity. An outlook for mac 2011 identity can only be imported into an empty outlook for mac profile. Once in a while, for no apparent reason, you may encounter the spod spinning pinwheel of death.
The hang situation that occurs during an account sync operation in microsoft outlook for mac 2011 is fixed. Microsoft is aware of this problem which it describes as. This issue occurs in outlook for mac 2011 version 14. Microsoft has released microsoft office for mac 2011. Microsoft finally patches major bug in outlook 2011 on os. Microsoft office for mac and outlook 2011 get bugfix. Microsoft is aware of the problem and the only work around is to use yosemite.